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Excellent After Sales Support

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Your Reviews

As it is my first time buying a sewing machine for my mother, i do not have enough sources to which shop is good to go till i found Ghimsoon and put it on my list to go. I felt skeptical about the shop before i actually went there. When i reached there, there are crowds inside and outside the shop. In my mind, was saying to myself probably this shop is good which many went there. As i was standing outside the shop, all the sewing machine really caught my eyes and attention. A "wow" factor even before i step in the shop. So, i was attended by this mdm, asking her recommendation. She recommended me E20 sewing machine and even told me to try on it and she really demonstrate how to use the machine. Very friendly and thus, good customer service! Never regret going to the shop again and guess what? My mother enjoy the sewing machine so much! Thank you :D Such a great experience.

Furawrr, Source: Ghim Soon & Google Listing

Exclusivley Designed in Sweden-Husqvarna Viking H Class E20- 32 Stitch Patterns

second trip to the shop. I had an awesome experience w Monica. I tried so many machines from the basic to the high-end. From Juki to Janome to Bernette. I had soo many questions to ask and Monica was so patient with me. After 2 hrs, we finally sealed the deal with the Bernette 38. It was love at first sight! Smooth and quiet. Love that it minimises thread wastage with its automatic thread cutter. And with 394 diff stitches to play with. One for each day of the week. Thank you, Ghim Soon & Monica!

Mariani Manja, Source: Ghim Soon & Google Listing

(Can Sew 3 Alphabet and Numeric Fonts) Bernette 38-The affordable top model in the bernette 30 series of sewing machines, with a wide range of functions

I was actually looking to upgrade my sewing machine. During the circuit breaker, I can't get to try on the machine hence I WhatsApp Ghim Soon to find out. They are very knowledgable and shared with me that I won't regret getting the Janome Skyline S9. I queried them a lot about this machine via WhatsApp. Their answers and reply really give me assurance about my purchase. Since I bought the machine during Circuit Breaker, I can only rely on getting more help from Ghim Soon via WhatsApp. They reply almost instantly. This gives me lots of assurance as I am sure, I would feel very lost without their help.

Genevieve Foo, Source: Ghim Soon & Google Listing

(Free Madeira Threads !) Janome Skyline S9- Premium Sewing,Quilting & Embroidery Machine with Wifi at Affordable Prices

I have been thinking to get The JUKI TL2200 QVP mini for a while. While browsing obviously we come across many similar machines. After a long thinking process I narrowed down to this. Ghim Soon luckily is having a sale right now and I thought if grabbing this opportunity. As there was no way I could try this machine and ask all about how this works and what all are needed for quilting and stuff.. I decided to buy it no matter what because I have heard only good things about Ghim Soon Post Sale service. Alex was so patient with me and my crazy questions!! I’m thankful I have dealed with Ghim Soon. Lastly about the machine this is a heavy one. I can’t wait to quilt on this heavy duty machine!!

Shifa AbduRehman Firoz, Source: Ghim Soon & Google Listing

Juki TL-2200QVP-Mid-Arm Quilting and Piecing Machine with Automatic Thread Trimmer and Speed Control

So caught up with my new Juki serger and pre-loved Janome workhorse that I forgot to give my review. I must thank Monica for her time and patience for my serger choice (MO-51eN). And that pre-loved Janome that stared at me from the high shelf when Monica was processing my Juki order. Yeah ! I must say it was a gem that I got. So blessed ! Definitely the place to go to for great service and products. And yeah ! I need more Madeira thread for my Juki. I am convinced that Madeira is the brand for me now that I have tested with a cheaper brands. Thank you Stitch4you. Shouting out to Alex .... I need Madeira threads

Eli Thee, Source: Ghim Soon & -Sewing Machine Store Facebook Page

JUKI MO-51EN-Popular Overlock among Beginners and Intermediate Users

Sent in my old 20+yrs old sewing machine for repair but motor was spoilt. Asked for recommendations and order was placed at 4pm, my new toy received at 6pm! All settled in a day! 👍🏻👍🏻 Monica was so sweet and friendly! She was quick to respond to my queries! Loving my new Juki 5020! It’s so silent and easily sew through 6 layers of cotton! Only need some time to get used to motorized machine; pretty user friendly! My first time purchase with them and totally understand why they have such good reviews!! Thank you!

Caroline Jy, Source:Ghim Soon & -Sewing Machine Store Facebook Page

(1 Year Stitch4you Warranty )Juki HZL-LB5020-Compact Computerized and Sturdy Sewing Machine with 20 Stitch Patterns

I’m so happy with my Viking E10, as recommended. A good solid machine that fits my budget, as I have never sew before. Since we are in CB, I did my enquiry and shopping online, and advise via messenger. Best still, the machine was delivery in 12 hours! I’m totally impress with the excellent service! Looking forward to be able to visit the shop in person.

Karen Leong-Mahtani, Source: Ghim Soon & -Sewing Machine Store FB Page

(Popular Beginner Machine) Viking H Class E10- Exclusively designed in Sweden, a great compact machine to start your sewing journey with

I upgraded to Janome HD3000 from a basic sewing machine. No regrets as it has served my needs well so far. I like the sleek design with a hidden top compartment to house the spool thread and spare footers. Monica was very knowledgeable and didn't hard sell when I went down for a demo of their machines. Alex was very patient in attending to my endless queries as I wasn't able to make a decision at first. He also personally delivered my extension table (which I've totally forgotten) the following day amidst what must have been one of their busiest day! Thank you for your splendid and personalised service, Ghim Soon!

Javice Goh

Janome HD3000-A famous heavy duty sturdy machine with exterior aluminium casing and metal frame

I bought this serger less than 2 weeks ago. This is my 1st serger and I'm very pleased with it. Pros: - Fast - Smooth - Easy to operate - Produces perfect stitches everytime - Threading is a breeze with its colour-coded guide. It comes pre-threaded too, a very thoughtful & consumer-centric touch. Cons: - A bit pricey but worth the investment

Javice Goh

(Stock Arrived!)(Enhanced Model with White LED!)Juki Pearl Line MO-654DE- FASTEST Overlock Machine of this price range.Offering free Ultra Bright Light Bulb with purchase of the machine!

Bought a Juki MO-1000 serger in last November and a Janome Skyline S9 yesterday from Ghim Soon. Both time serviced by Piya. She’s very patient in explaining the different features and functions of the machines to me, with live demo. She’s not pushy and gave me time to consider before I made up my mind on the purchases. Their after sales service was top notch too as I continued to msg them via WhatsApp whenever I face any issue with the machines and they will reply me promptly. I will highly recommend Ghim Soon to anybody who is interested in buying a sewing, overlocking or coverstitch machine.

Fiona Low, Source: Ghim Soon & -Sewing Machine Store FB Page

(Free Madeira Threads !) Janome Skyline S9- Premium Sewing,Quilting & Embroidery Machine with Wifi at Affordable Prices

Alex & Priya are very patient & responsive. I received better service here than at other sewing machine retailer. I never expected to buy such an expensive sewing machine ( Bernina 590) but I am very glad i did with them. I even bought sewing accessories & threads from them. I went to the store to buy threads and his other family members were also friendly & helpful. Hope to see even more sewing goodies sold here do that i don'thave to go elsewhere. Hope you can look at selling olfa cutters and sell huge & long cutting mats & trimmings too !

Sokling Lee, Source: Ghim Soon & Google Listing

Bernina 590 E-Perfect for sewists, quilters and embroiderers

I bought a B38 machine from them. Their recommendation helped me save around $400.00. The machine is as good as the one I wanted to buy initially. Their after-sales service was good too. They never failed to assist me with my queries, regardless of big or small issues. The prices of the embroidery threads, footer, various parts and accessories are reasonable too. I highly recommend you to check out their shop if you are looking for a new sewing machine, repair your machines, or other sewing needs.

Yen Teng, Source: Ghim Soon & -Sewing Machine Store Facebook Page

(Can Sew 3 Alphabet and Numeric Fonts) Bernette 38-The affordable top model in the bernette 30 series of sewing machines, with a wide range of functions

I would like to compliment Piya for her professional service in guiding me, in terms of my inexperience in sewing machine. She sees things from my perspective and even offer nuggets of advice along the way to help me on how to choose my sewing machine in precise stages at the shortest time possible. As a result, we decided to choose Janome Skyline S9. Knowing that I was not very sure how to use the sewing machine, Piya even went out of her way to arrange 4 hours workshop so that to assure me that Janome Skyline S9 is relatively easy to use. More importantly, Piya even break down the steps through various methods to improve my understanding. More importantly, Piya is friendly and professional. She will communicate with me on Whatapps on how she taught and gave us tips on how i could sew it at home. I cannot thank Uncle Tan, Alex and his staff enough for being accommodating and would not hesitate in recommending Piya to other sewing enthusiasm hobbyist as she is someone whom you can trust!

Bob Lee, Source: Ghim Soon & Google Listing

(Free Madeira Threads !) Janome Skyline S9- Premium Sewing,Quilting & Embroidery Machine with Wifi at Affordable Prices

i bought a sewing machine juki lb-5100 as a gift for my mum. being a noob, alex has been very patient and helpful through the process and i’m truly thankful and grateful for it :) my mum attended the training at ghim soon subsequently and the experience was truly fantastic. monica was extremely patient and kind when teaching my mum on how to use the machine. she and uncle patiently answered our queries etc. my mum was initially very concerned abt her ability to learn to use the computerised seeing machine. she left the shop feeling very assured and keen to learn more on using the machine. she was happy that she kept raving to our family members on the session. thank you very much to all at ghim soon for giving us such a wonderful experience :) we look forward to buying more (hehehe) and learning more from u

Gnili Cehc, Source: Ghim Soon & -Sewing Machine Store Facebook Page

(Best Selling Basic Computerized)*100 Stitch Patterns*Juki HZL-LB5100-Compact Computerized and Sturdy Sewing Machine

I have been waiting for a few months for this machine to be brought into Singapore. The wait was worth it. I was going to purchase a semi industrial straight stitch machine and a another sewing machine as I have out grown my Bernette B38 sewing machine. I found the Juki Kirei online and was waiting for it to land on our shores to give it a whirl before deciding on what to buy. It was love at first sight. Juki had brought together their domestic and industrial expertise to create this beautiful machine. It is easy and intuitive to use out of the box. The stitches are beautiful on mesh, lace as well as canvas. The normal plate when changed into a straight stitch plate converted the Kirei into a industrial straight stitch machine quickly. And the stitches are even more flawless. It has so many features from a floating foot to dual feed that it can cover all I need from a sewing machine. I love sewing with fine fabric like lace and enjoy bag sewing with thicker canvases. The Kirei definitely covers all bases. I was deciding between the Kirei and a Bernina. For me the Kirei was the obvious choice. All the Ghim Soon staff were knowledgeable and friendly. They were frank in our discussions on which machine to purchase. Totally trustworthy and not pushy. I will always be loyal customer. Thank You !


(Free Madeira Thread!) Juki Kirei HZL-NX7- Wide sewing space of large 304.8mm(12") Throat Space, Touch Screen Interface,351 Stitch Patterns and 4 Fonts

I went down to the shop not really knowing what I wanted, and speaking to Uncle, Alex and Piya helped me identify which machine it was that I should really get. The shop sells things at very reasonable and competitive prices, and they make good recommendations based on each customer’s requirements. Every customer that walked in was treated warmly without pushing for sales. A friend came with me and they advised her to hold off on getting a machine first. They also have excellent after sales service, constantly checking to see if I was able to handle the machine ok and they provided a detailed three hour 1-1 class on how to use and care for the machine, something that I doubt any other similar shop would provide. Thank you to the whole team at Ghim Soon! I’d give six stars if I could!

Jeanette Koh, Source:Ghim Soon & Google listing

Bernina 590 E-Perfect for sewists, quilters and embroiderers

I wanted to upgrade to a computerized sewing machine after using a very basic machine for over 7 years. I searched online and enquired sellers for juki machines for some weeks. Yesterday, I saw Ghim Soon has promotion for Juki 2000qvp and I messaged. Monica straight away replied saying that they have the last piece of machine left. I went to their shop this morning to grab that last piece, if not I have to pre-order. She let me test juki dx5 which has about the same features like 2000qvp. Mr Tan is very nice sending the machine and both of us to our house. I’m really glad that I bought the machine from you. The price is great and the service is 5 out of 5. Thanks Mr Tan & Monica. P.S. I tried the machine and I love it. It’s the great machine with lots of features which can help me more with the new ideas for upcoming projects.

Hlaaing Ei Phyu

Juki DX-2000QVP - Enjoy the new Smart Sewing Operation System with customizable operations to fit your sewing needs.

Thank you Alex and Piya for your excellent service. I am completely new to using a Bernina (B770QE)and you were very helpful in starting me on my new journey of discovery. Piya was very patient when she took me through the basic steps of using the completely new machine which was very comforting as I also felt intimidated about starting on Bernina after years of using Janome. Planning on continuing my journey with Piya’s help and Alex’s support. Thank you once again

Vimala Indira, Source: Ghim Soon & Facebook Page

Bernina 770Qe(Quilter's Edition)- Enjoy Quilting,Sewing and Endless Possibilities